Responsible gambling
Play well
If you gamble on the casino floor, keep it a small, planned part of a good day in the mountains. Here is how — and where to turn if it stops being fun.
How gambling works
Every spin, hand and roll is independent and random. A machine is never “due”, a streak tells you nothing about the next result, and no system or ritual changes the odds.
Casino games are designed so that, over time, players as a group get back less than they put in. That margin pays for the floor, the staff and the lights. Treat what you spend as the price of an evening’s entertainment, like a concert ticket — not as an investment, a job or a way out of debt.
Set your limits before you arrive
- Pick an amount you can afford to lose, bring it in cash, and leave your bank cards in your room.
- Set a time limit and an alarm on your phone. Step outside, eat, take a swim — breaks reset your judgement.
- When the budget is spent, the session is over. Accept losses as the price of the evening; trying to recover them usually makes them bigger.
- Don’t gamble to cope with stress, grief or loneliness, and go easy on alcohol and cannabis — both make limits harder to keep.
- Never borrow to gamble, and never use money meant for rent, bills or groceries.
Canada’s Lower-Risk Gambling Guidelines
- 1%Gamble no more than 1% of household income before tax per month.
- 4Gamble no more than four days a month.
- 2Avoid regularly playing more than two types of games.
Developed by the Canadian Centre on Substance Use and Addiction. Read the guidelines
A two-minute self-check
Self-exclusion
If you want a firm break, Alberta’s AGLC Self-Exclusion Program lets you ban yourself from entering Alberta casinos for a set period. Ask any staff member on the casino floor or at guest services, or contact AGLC directly. Once enrolled, you may not enter the casino floor — the hotel, pool and restaurants remain open to you.
18 and older, always
The casino floor is for adults 18 and older, and staff may ask anyone for government-issued photo ID. The hotel welcomes families; children may not enter the casino floor or be left unattended while adults play.
Where to get help
- Alberta Addiction HelplineFree, confidential, 24 hours a day, 7 days a week.1-866-332-2322 Alberta Health Services
- Responsible Gambling CouncilIndependent Canadian non-profit with tools and information for players and families.responsiblegambling.org
- Gamblers AnonymousPeer support meetings in person and online.gamblersanonymous.org
- 9-8-8 Suicide Crisis HelplineIf you are thinking about suicide, call or text 9-8-8, any time.988.ca
If you are worried about someone else
Talk when things are calm, not after a loss. Say what you have noticed, not what you think they are. Avoid paying their debts, and look after yourself too — the helpline supports family and friends as well.
What this website will never do
No online gambling, no accounts, no offers that push you to play more, no advertising aimed at people under 18 and no tracking of your visit.